Computers are amazing. Probably the most impactful of all technology introduced in the last 50 years. How much more productive are we since the dawn of the computer age? That’s the Good. Computers have introduced a lot of stress in our lives. If we’re having a good computer day, it’s usually a good day. If we’re having a bad computer day, it’s often a pull-your-hair-out, kick-the-dog, drive-you-to-drink kind of day. That’s the Bad. Many time a simple shutdown, get a drink of water, then power on will make your computer better. Getting on your computer and learning that you can’t actually get on your computer.Read More →

“Hello Andy, our Document Management System isn’t working correctly.” “OK, let me remote in and take a look. Can you allow me to connect?” I connected to the user’s PC, looked at the data, and took a deep breath… All of their files, regardless of file type, now ended in “.adobe”. Upon further inspection, I found evidence of a ransomware attack. The first thing I asked about was their backups. Unfortunately, their backup system used “live” storage i.e.: Their backup media was always attached to the infected server. You guessed it, their backups were compromised as well. I scanned each computer on their network, cleaningRead More →