“Hello Andy, our Document Management System isn’t working correctly.” “OK, let me remote in and take a look. Can you allow me to connect?” I connected to the user’s PC, looked at the data, and took a deep breath… All of their files, regardless of file type, now ended in “.adobe”. Upon further inspection, I found evidence of a ransomware attack. The first thing I asked about was their backups. Unfortunately, their backup system used “live” storage i.e.: Their backup media was always attached to the infected server. You guessed it, their backups were compromised as well. I scanned each computer on their network, cleaningRead More →