Did you know that most phone calls these days are transmitted via the Internet? If you have reliable Internet service, you can probably save money by switching to a VOIP service. Whether you go with your local Cable TV company or use a SIP Provider such as RingCentral (or others), you can get the same features or more than you are currently getting from your local carrier…often at a fraction of the cost. The primary concern here is that you have to have reliable Internet Service. The average VOIP call requires about 100 kbps (kilobits per second). Most of our Internet Service Providers offer aRead More →

I was blessed this weekend to spend some time with our Marine son and his family in New England. While I was away, one of the voice mails waiting for me when I got back to the office went something like this, “We are going out of business and owe you a refund. This is Apple and Windows Support. Please call us at 888…” Yeah, right. I’m sure you owe me a refund. I dont use Apple and Windows Support. This is just another way these scammers are trying to get your money. Hit the 7 (or however you delete your voicemail) and hang upRead More →

Hang up the phone! Microsoft doesn’t call people and offer to help them clean up their PC. In fact, I have received this same call numerous times and have asked them to identify which of my 4 PC’s they are referring to, of course they can’t tell me. The best answer is to hang up the [phone and call your friendly-neighborhood-Texas-speaking computer tech.Read More →