Computers are amazing. Probably the most impactful of all technology introduced in the last 50 years. How much more productive are we since the dawn of the computer age? That’s the Good. Computers have introduced a lot of stress in our lives. If we’re having a good computer day, it’s usually a good day. If we’re having a bad computer day, it’s often a pull-your-hair-out, kick-the-dog, drive-you-to-drink kind of day. That’s the Bad. Many time a simple shutdown, get a drink of water, then power on will make your computer better. Getting on your computer and learning that you can’t actually get on your computer.Read More →

“Hello Andy, our Document Management System isn’t working correctly.” “OK, let me remote in and take a look. Can you allow me to connect?” I connected to the user’s PC, looked at the data, and took a deep breath… All of their files, regardless of file type, now ended in “.adobe”. Upon further inspection, I found evidence of a ransomware attack. The first thing I asked about was their backups. Unfortunately, their backup system used “live” storage i.e.: Their backup media was always attached to the infected server. You guessed it, their backups were compromised as well. I scanned each computer on their network, cleaningRead More →

I was blessed this weekend to spend some time with our Marine son and his family in New England. While I was away, one of the voice mails waiting for me when I got back to the office went something like this, “We are going out of business and owe you a refund. This is Apple and Windows Support. Please call us at 888…” Yeah, right. I’m sure you owe me a refund. I dont use Apple and Windows Support. This is just another way these scammers are trying to get your money. Hit the 7 (or however you delete your voicemail) and hang upRead More →

With the technology available today, it is more affordable than ever to get your facilities connected to each other. In the past, if you wanted to connect your home or office to your barn, warehouse, workshop or additional office space, you would need to either bury cables or suspend cables between buildings. These options were expensive, unattractive, and could cause electrical issues. Now with affordable devices such as Ubiquiti’s Nano Station AC Loco, short-range connections between buildings are available and affordable. You can extend your network and phone system (if you are using VOIP) to all the buildings on your “campus”! Need to go long range? UbiquitiRead More →

There are many methods for sharing your data with someone. Email… USB Flash Drive… Cloud-based methods including Google Drive, Dropbox, SugarSync and a ton of others. In the past, I have tried most of these. Most recently I have used Google Drive, the data I share is the usual, documents to be proofread, funny pics, nothing sensitive. Here are a few good questions: Is the data you’re sharing sensitive? Should the data you’re sharing be encrypted? Should you be ensuring that your data remains compliant with the standards for your industry? There are many ways to accomplish secure filesharing, but let me tell you about one I recentlyRead More →

Well, my pants aren’t really falling down… I was helping a friend do some work on a sound system the other night. He was wanting to use some new cables that were bundled using zip ties. He asked if I had a pocket knife. Well, me living in Texas, of course I do. Let me dig it out. three minutes later I was still digging in my left front pocket and my friend was ready to use his teeth to break through the 3 zip ties. My problem: I carry too many flash drives in my pocket. Hello, my name is Andy and I’m aRead More →

Many people ask which is better. I’ve always said, “Wired is always faster and more reliable than wireless.” Having said that, in many instances, wireless is more cost effective and convenient than pulling cable to the computer. Some programs require a more persistent connection than WIFI provides for. If you are using WIFI in your business, make sure you are utilizing robust hardware, such as any of the Ubiquiti products. We have been installing the Ubiquiti UniFi Access Points (AP) for a number of years and have yet to see any failures. Right now the most common UniFi Access Point we are using is the UniFiRead More →