Did you know that most phone calls these days are transmitted via the Internet? If you have reliable Internet service, you can probably save money by switching to a VOIP service. Whether you go with your local Cable TV company or use a SIP Provider such as RingCentral (or others), you can get the same features or more than you are currently getting from your local carrier…often at a fraction of the cost. The primary concern here is that you have to have reliable Internet Service. The average VOIP call requires about 100 kbps (kilobits per second). Most of our Internet Service Providers offer aRead More →

One of our long-time clients, Joey Ross Towing Company, asked us many years ago to build their website. They wanted something that was friendly, demonstrated their services, and showed their personality. We worked together and built www.joeyrosstowingcompany.com, a simple, responsive, and informative site that uses SSL for security purposes and is updated every time their Facebook page is updated. Thanks to our SEO work and some of the site’s features, Joey Ross Towing Company falls at the top of Google Search when searching for “Nacogdoches Wrecker” or “Nacogdoches Towing”. Thank you, Joey Ross & crew, for allowing us to partner with you! Your continued successRead More →

To be or not to be, that is the question… My PC is getting slow, should I upgrade it or replace it? <- That is the question. If your computer is 3 years old or less, I would upgrade it. You can usually add memory, replace the mechanical hard drive with an SSD, and be relatively speedy for the next few years. Here’s the cost breakdown: Samsung 860 EVO 500GB Internal SSD is $77.99 Crucial 8GB DDR3/DDR3L 1600 MT/S (PC3-12800) Laptop Memory is $41.22– OR –Crucial 8GB Single DDR3L 1600 MT/s (PC3L-12800) Desktop Memory is $39.95 Your PC may be newer and use DDR4 memory.Read More →

Computers are amazing. Probably the most impactful of all technology introduced in the last 50 years. How much more productive are we since the dawn of the computer age? That’s the Good. Computers have introduced a lot of stress in our lives. If we’re having a good computer day, it’s usually a good day. If we’re having a bad computer day, it’s often a pull-your-hair-out, kick-the-dog, drive-you-to-drink kind of day. That’s the Bad. Many time a simple shutdown, get a drink of water, then power on will make your computer better. Getting on your computer and learning that you can’t actually get on your computer.Read More →

“Hello Andy, our Document Management System isn’t working correctly.” “OK, let me remote in and take a look. Can you allow me to connect?” I connected to the user’s PC, looked at the data, and took a deep breath… All of their files, regardless of file type, now ended in “.adobe”. Upon further inspection, I found evidence of a ransomware attack. The first thing I asked about was their backups. Unfortunately, their backup system used “live” storage i.e.: Their backup media was always attached to the infected server. You guessed it, their backups were compromised as well. I scanned each computer on their network, cleaningRead More →

I was blessed this weekend to spend some time with our Marine son and his family in New England. While I was away, one of the voice mails waiting for me when I got back to the office went something like this, “We are going out of business and owe you a refund. This is Apple and Windows Support. Please call us at 888…” Yeah, right. I’m sure you owe me a refund. I dont use Apple and Windows Support. This is just another way these scammers are trying to get your money. Hit the 7 (or however you delete your voicemail) and hang upRead More →

With the technology available today, it is more affordable than ever to get your facilities connected to each other. In the past, if you wanted to connect your home or office to your barn, warehouse, workshop or additional office space, you would need to either bury cables or suspend cables between buildings. These options were expensive, unattractive, and could cause electrical issues. Now with affordable devices such as Ubiquiti’s Nano Station AC Loco, short-range connections between buildings are available and affordable. You can extend your network and phone system (if you are using VOIP) to all the buildings on your “campus”! Need to go long range? UbiquitiRead More →

There are many methods for sharing your data with someone. Email… USB Flash Drive… Cloud-based methods including Google Drive, Dropbox, SugarSync and a ton of others. In the past, I have tried most of these. Most recently I have used Google Drive, the data I share is the usual, documents to be proofread, funny pics, nothing sensitive. Here are a few good questions: Is the data you’re sharing sensitive? Should the data you’re sharing be encrypted? Should you be ensuring that your data remains compliant with the standards for your industry? There are many ways to accomplish secure filesharing, but let me tell you about one I recentlyRead More →